Epson Woes Update

In past posts I have documented the woes I have had with my Epson 7900 printer. The first one I had required a printhead replacement within the first two weeks of use and the machine ultimately died an untimely death of printhead failure about three years later (far too prematurely for a machine of this price), but not before I got to sink close to $700 into repairs that did not fix the problem.  The repairs are criminally expensive, monopolied to one firm, and seem to follow a script of sequential and escalating repairs until the problem resolves, which is great if your machine is under warranty but, well, not so great if it isn't.  Rather than throw good money after bad, I elected to stop at $700 when the next step (replacing the printhead) was going to cost over $1800 when labor was included, with only a 90 day guarantee.  For little more I could buy a new machine with a one  year guarante, which is what I did.  Stupid, perhaps, but I went with another of the same printer thinking that the first was anomalous. The other day I ran across a great video on how Epson repair charges $300 for changing out a $13 part that literally takes 50 seconds to do.  Even if you don't have a 7900, this video is worth the very brief watch if only to see the absurdity of it all.  Now, if he would just tell us where one can purchase the $13 part!

Watch this great video on the Epson 7900 wiper cleaner assembly change.  The video looks like it is 'under construction' but if you just click the start button it plays.